THE ROLE

PVRSC is seeking a highly organised person responsible for designing, delivering, and continuously improving centre-managed competitions, leagues, events, and participation programs across multiple sports.

Programs and events are demand-led and evidence-informed. This role is not about trialling everything; it is about identifying genuine community demand, testing ideas proportionately, and scaling programs that demonstrate participation, utilisation, and sustainability.

This role sits at the core of the Centre’s new operating model and directly impacts:

• Court utilisation
• Revenue predictability
• Customer satisfaction
• Long-term sustainability

You will work closely with the General Manager and Operations team and be trusted to run your program portfolio with the discipline and accountability of a business unit, with clear expectations around performance, behaviour, and outcomes.

KEY RESPONSIBILITIES

Competitions & Programs

• Design, launch, and manage centre-run competitions and leagues (basketball, futsal, netball, and other emerging sports).
• Own the full competition lifecycle: concept -> scheduling -> registrations -> delivery -> review.
• Build or join participation pathways from casual and social play through to structured competition and representative pathways.
• Actively manage pricing, formats, and scheduling to maximise peak and off-peak utilisation.
• Recruit, support, and retain coaches, referees, and officials, building reliable capability and depth across programs.
• Execute program delivery in alignment with the Centre’s Court Use and Program Pathways Framework.
• Identify when additional delivery or coordination support is required and build the case for resourcing based on demonstrated demand and program performance.
• Work collaboratively with the General Manager, Operations Manager, and shared administrative resources to ensure programs are integrated with centre operations and delivered efficiently.

Events & Activations

• Plan and deliver tournaments, school events, holiday programs, showcases, and community events.
• Coordinate multi-day and large-scale events with operational efficiency and commercial discipline.
• Work with external partners where appropriate - without surrendering operational control or program integrity.

Community Trust, Fairness & Culture

• Be highly visible and present within programs - this is a hands-on role, not a back-office position.
• Engage directly with participants, parents, coaches, referees, and community groups to understand what’s working and what isn’t.
• Apply and uphold a strict fairness and inclusion framework, ensuring:
  • Transparent access to opportunities
  • Merit-based pathways
  • No player poaching or behind-the-scenes deals
  • Respect and recognition for coaches and officials
• Set and enforce behavioural standards consistently, even when it’s uncomfortable.

Systems, Reporting & Continuous Improvement

• Use booking, registration, and competition systems effectively (and help improve them where needed).
• Track participation, utilisation, retention, program performance, and customer feedback.
• Report clearly against agreed KPIs and adjust programs based on evidence, not noise.
• Monitor and report on program performance, including participation, utilisation, and financial contribution.

WHAT WE’RE LOOKING FOR

Experience & Capability Bar

We are looking for a proven performer who brings judgement, confidence, and execution discipline from day one.

This role is suited to someone who has built and run successful programs before.

You must have:

• Proven experience managing sports competitions, leagues, or major events.
• Strong organisational skills - you don’t drop balls, fixtures, or details.
• Confidence dealing with players, parents, officials, and stakeholders.
• The ability to make decisions, enforce rules, and hold boundaries under pressure.
• Demonstrated experience in complex stakeholder management and conflict resolution.
• A commercial mindset - you understand programs must be sustainable, fair, and well-run, not just popular.

You’ll stand out if you have:

• Experience in multi-court venues or high-utilisation facilities.
• A track record of growing participation or fixing underperforming programs.
• Strong instincts for identifying issues early and fixing them without being asked.
• Comfort working some evenings and weekends - this is when community sport lives.
• A reputation as someone others rely on when things matter - the person trusted to fix problems, not create them.

WHY THIS ROLE IS DIFFERENT

• You are not inheriting a finished system - you will help build it.
• You will have real autonomy, backed by a clear strategic direction.
• You will be measured on outcomes, not activity.
• Your work will directly shape the future of the Centre and its role in Penrith.
• There is genuine scope for growth as the Centre transitions and expands its program footprint.

WHAT SUCCESS LOOKS LIKE (12–24 MONTHS)

• Strong, well-run centre-managed competitions with growing participation.
• Improved utilisation in targeted time blocks.
• Clear, repeatable program structures that can scale.
• Fewer complaints, higher trust, better retention.
• A program portfolio that contributes meaningfully to the Centre’s financial stability and community reputation.

EMPLOYMENT DETAILS

• Full-time role
• Evening and weekend work as required
• Remuneration commensurate with experience
• Based at Penrith Valley Regional Sports Centre, Cambridge Park

ABOUT

Penrith Valley Regional Sports Centre is a regionally significant, high-utilisation facility serving a broad and diverse community across Western Sydney. The scale, visibility, and complexity of this venue requires experienced people as it enters the most important transition in its history. We are moving away from a passive, hire-dependent model toward a balanced, actively managed, program-led operating model that improves utilisation, financial sustainability, and community outcomes.