Why You’ll Love Working With Us

• Empowered Leadership: Supportive, experienced managers invested in your professional growth
• Flexibility & Balance: Options for flexible work arrangements plus a robust Employee Assistance Program for you and your family
• Career Development: Ongoing training, professional memberships and opportunities to innovate
• Wellbeing Culture: Access to vibrant staff health and wellness programs

The Role

As Aquatics Program Coordinator, you will lead and support the Aquatic Membership Consultants, Recreation Leaders, Attendant Support Workers and support staff, while also being actively involved in sales, reporting and continuous improvement across our three flagship centers. Reporting to the Area Manager: Aquatics, you’ll coordinate:

• Enrolments and account management for our Learn to Swim Program
• Attendant Support Initiative
• Holiday programs and activities
• Birthday parties, facility hire and special events
• Community engagement initiatives and promotions

You’ll lead and support Aquatic Membership Consultants, Recreation Leaders, Attendant Support Workers and support staff, while also being actively involved in sales, reporting and continuous improvement.

Key Responsibilities 

• Lead the marketing, promotion and sales of aquatic programs across three sites
• Actively drive membership growth and sales conversion
• Coordinate facility bookings, invoicing and program administration
• Analyse and report on sales performance, participation and trends
• Recruit, train, supervise and roster Aquatic Programs staff
• Maintain high standards of customer service and safety
• Build strong relationships with schools, community groups and community stakeholders
• Contribute to budgets, reports and business planning for the Aquatic Programs unit

Qualifications

Essential

• Relevant tertiary qualifications and/or significant experience in sales, marketing or the leisure industry
• Working with Children Check (or willingness to obtain)
• Level 2 First Aid & CPR (or willingness to obtain)
• Satisfactory National Police Check
• Other pre-employment checks may be required depending on the role requirements.

Desirable

• AUSTSWIM Teacher of Water Safety
• Current Lifeguard Certificate
• Victorian Driver’s Licence

Benefits

As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to:

• Supportive and experienced leaders that care for your development and wellbeing
• Vibrant health and well-being programs
• Employee Assistance Program for you and your family
• Flexible working arrangements
• Training and development opportunities
• Discounted gym memberships at our Active Monash Recreation Centres

Ready to lead?

Join a forward-thinking organization where innovation, community connection and professional development are top priorities.