The Role

The Health & Fitness Instructor role requires you to be customer focused at all times and use your industry expertise and training to provide exceptional service to our members in a professional and timely manner.

Duties

• Drive engagement by using member retention tools and providing exceptional customer service.
• Deliver premium group training sessions, gym inductions, provide members with advice, and enforce gym etiquette.
• Perform cleaning duties as required, report maintenance issues, and complete administration tasks via CRM software.
• Assist with member enquiries and escalate complaints where necessary.
• Available for opening, closing, and weekend shifts.

Skills & experience

• Certificate IV in Fitness or recognised tertiary education equivalent.
• Demonstrated experience as a Fitness Instructor with a proven ability for high-level exercise prescription and small group training.
• Additional accreditation in specialised programming/training desirable but not essential.
• Exercise Professional Registration.

This role requires a Working with Children Check, current First Aid & CPR. Applicants must have the right to work in Australia.

About Us

Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue. Located at Wallumattagal Campus, North Ryde, our facility includes a heated indoor and outdoor pool, fully equipped health club, group fitness classes, squash courts, multi-purpose sports halls, gymnastics hall and 4 professional playing fields that cater for various university and community-based programs.

Benefits of working for Campus Life

• Join a supportive, inclusive, and vibrant team
• Engage with members from the broader community as well as the university and students.
• Free gym membership to Macquarie University Sport & Aquatics Centre.
• Competitive above award hourly rate.
• VIP membership to the Campus Life outlet loyalty program and a 25% discount on Macquarie University merchandise.
• Access to Macquarie University Library, (borrowing, printing, computer access and databases).
• Access to employee flu shot program.