About Us

Badminton Australia (BA) is the peak body for the sport of Badminton within Australia. Affiliated with the Badminton World Federation (BWF), Australian Olympic Committee, Commonwealth Games Australia and Paralympics Australia, we lead and develop the sport of Badminton across the country in partnership with our member State/Territory Sporting Organisations. Badminton has the unique position of being both an Olympic and Commonwealth Games sport and has over 400,000 participants and close to 16,000 members across Australia. Key functions of BA includes the operation of a High-Performance (HP) Program including performance player development and support, the management and delivery of international tournaments and national carnivals, overseeing participation initiatives and coach and technical official education as well as providing leadership, guidance and support to our states and territories. Badminton Australia has a small but perfectly formed group of staff who are predominantly based out of the Melbourne Head Office.

Overview of the Role

This role combines responsibilities for national database implementation and member services support with administrative support for High Performance (HP) programs and the Australian Ranking System. The position is critical to ensuring streamlined operations, accurate data management, and effective assistance to performance pathways including the processing of international entries into BWF tournaments, BWF number applications and BWF number transfer requests.

To further align to the Australian Sports Commission’s Play Well Strategy and future requirements for continued participation funding, BA is rolling out a national member database in 2025/2026. The Membership and Data Performance Officer will lead the implementation and management of this database and provide ongoing support to states, territories and their clubs through the onboarding process. As a key priority identified within BA’s new strategic plan, the national database will provide access to much needed member data in order to make informed decisions to grow badminton participation and engagement, as well as a better understanding of our workforce landscape (coaches, officials and other volunteers). The database is also a key requirement to provide a simpler journey to court for new participants, with up-to-date club and program data feeding through to a new BA website, making it easier to find ways to play. The Membership and Data Performance Officer will be the conduit between BA, State and Territory Organisations and Revolutionise Sport, ensuring that BA and S/T feedback is collected and communicated to Rev.

 Job Responsibilities 

Database Implementation and Management

• Lead the development and implementation of the new national member database and manage day-to-day operations.
• Liaise with the database provider (currently Rev Sport) to ensure platform functionality meets BA and stakeholder needs.
• Support state/territory organisations with onboarding and data accuracy.
• Organise training and develop user guides for system administrators.
• Manage API integrations for improved reporting and tracking.
• Provide technical support and maintain a stakeholder focus group for feedback.

Member Services Support

• Engage with member organisations to enhance delivery of badminton nationally.
• Maintain accurate member and club data for BA’s website and reporting.
• Manage membership renewals, coaching and officials’ registrations.
• Support governance and program delivery initiatives for states and territories.
• Provide input and feedback on membership models and insurance schemes.

High Performance Administration

• Lead the processing of international tournament entry requests, withdrawals, and promotion requests.
• Work closely with the HP staff in both able-bodied and Para HP to ensure bulk entries are processed when requested.
• Liaise with BWF Tournament hosts to ensure travel, accommodation, and entry information requests are processed within deadlines.
• Liaise with BA Financial Controller regarding player payments, financial status, and entry approvals.
• Process BWF ID applications and transfers
• Lead the Australian Ranking System administration, including uploading sanctioned tournament results and responding to ranking queries.

Other Duties

• Attend relevant meetings and forums.
• Provide reports and updates to CEO and Board.
• Out-of-hours and weekend work as required (TOIL policy applies).

Qualifications & Experience

• Proven experience in working with databases or ability to master new platforms quickly
• Experience in delivering high quality customer service and successful stakeholder management
• Consistently looks for opportunities to improve services and processes, and can effect change with the required support from others
• Understanding of the ASC Play Well plan and Australian sporting environment

Knowledge and Skills

• Strong organisational and administration skills
• Able to anticipate risks and provide solutions
• Excellent interpersonal skills and the ability to develop positive internal and external relationships at all levels and with different personalities
• Able to manage high workloads with competing priorities, and good at prioritising
• Demonstrated ability to build relationships, work collaboratively and communicate with a variety of key stakeholders

Personal Attributes

• Highly motivated, shows initiative and able to work independently
• Reliable in delivering their objectives
• A positive approach with a growth mindset and solutions focused
• Determined individual who is prepared to relentlessly pursue success
• Capable of providing leadership and maximising the skills and experiences of people around them
• Able to energise and bring people together focused on achieving our strategic objectives
• Ability to be flexible and manage workload within the available time

Who can apply:

Only people who have full working rights in Australia should apply. Applications from people who do not have a valid Australian working visa, permanent residency in Australia, or Australian citizenship will not be accepted.