About Us
The Brisbane Tigers are a proud semi-professional rugby league club participating in Queensland Rugby League's Statewide Competitions. Based at Totally Workwear Stadium, we are committed to being the club of choice in our league, striving for excellence on and off the field. Our values of Family, Respect, Accountability, Hard Work, and Passion underpin everything we do.
Position Purpose
The Football Operations and Wellbeing Manager is responsible for the efficient management of the club’s rugby league department while leading initiatives to support the holistic wellbeing and education of players and staff. This dual-focused role ensures operational excellence, compliance, and logistics while fostering a high-performance environment that prioritises mental, physical, and personal development.
Key Responsibilities
Football Operations Management
- Oversee daily operations of the football department, ensuring all processes and protocols are followed.
- Serve as the primary liaison between the football department and other club areas, including administration, marketing, and media.
- Manage logistics such as travel, accommodation, scheduling, and player support services.
- Coordinate match day operations, including transport, medical support, and venue readiness.
- Ensure compliance with NRL/QRL rules, player contracts, and salary cap requirements.
- Maintain accurate records for registrations, contracts, and other essential documentation.
- Work with the CEO to prepare and monitor the football department budget.
- Support strategic planning for talent development, team culture, and retention.
Player Wellbeing and Personal Development
- Design and deliver wellbeing initiatives that promote mental, emotional, and physical health.
- Provide access to confidential counselling, crisis support, and personal development resources.
- Assist players with career planning, educational pathways, employment, and transition from sport.
- Facilitate workshops and mandatory education programs for players and junior representatives.
- Engage with families and external networks to support player welfare.
- Operate as the Club’s Member Protection Officer and ensure compliance with safeguarding policies.
Health, Performance, and Culture
- Collaborate with medical, S&C, and nutrition staff to integrate holistic wellbeing into performance programs.
- Monitor player workload and recovery, preventing burnout and fostering resilience.
- Promote an inclusive and positive club culture, including team-building and community outreach initiatives.
Compliance and Stakeholder Engagement
- Liaise with QRL, NRL, RLPA, and other stakeholders to implement best-practice wellbeing and operational programs.
- Ensure all integrity, child protection, and sports welfare policies are adhered to.
- Act as a key contact for wellbeing service providers, mentors, and community partners.
Key Skills & Attributes
- Strong leadership and organisational skills to manage football operations and wellbeing initiatives simultaneously.
- High emotional intelligence, discretion, and professionalism when handling sensitive matters.
- Proven ability to work under pressure, manage multiple priorities, and maintain clear communication.
- Comprehensive understanding of rugby league operations, compliance, and athlete welfare.
Qualifications and Experience
- Bachelor’s degree in Sports Management, Business, Psychology, Social Work, or Certificate IV in Elite Athlete Wellbeing Management (or equivalent experience).
- 3+ years in sports management, football operations, or player wellbeing roles, ideally within rugby league.
- Strong knowledge of athlete wellbeing frameworks, mental health principles, and safeguarding practices.
- Blue Card (or ability to obtain) and NRL accreditation/registration requirements, including National Police Record clearance.