The City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city close to the demographic centre of Melbourne.

Our Active Monash Leisure Centres are highly regarded throughout the Aquatic and Recreation Industry, attracting over 1.5 million attendances per annum. Active Monash prides itself on an inclusive and diverse working environment, encouraging members to ‘Participate Their Way’ and providing services for all members of our community.

About the Position

We have multiple exciting opportunities to join our Active Monash Health Club division as a Gym Instructor. This role provides for an individual who is customer focused, inclusive and works well in a fast paced team, making a difference to our community by enabling them to “Participate Their Way’ within our wide range of health and wellbeing-based services.  We are a supportive, engaging and team-based environment with authentic leadership, ongoing professional development and career progression opportunities. Fostering innovative and dynamic ideas, focusing on providing an exceptional service to members of the community.

• Adhere to Active Monash’s Service Improvement Program’s key focus areas; cleanliness and presentation, presence and supervision, communication, staff appearance and professionalism
• Assist with operational needs such as welcoming new members, providing training advice, technique correction, generating feedback and cleaning of equipment
• Generate Personal Training Leads
• Conduct Personal Training and adhere to Active Monash Policy and Procedure 
• Conduct thorough health assessments and design gym programs for members
• Provide high level of customer service to patrons at all times whilst allowing them to ‘participate their way’
• Positively promote the benefits of health and wellness programs and retention initiatives within the centre
• Develop and foster a positive culture amongst patrons and promote other health and wellness and recreation activities
• Implement and follow all relevant centre wide and gym policies and procedures
• Report major and minor issues concerning gym members or the facility to Team Leader
• Provide a professional public image and maintain a safe, informative and friendly gym environment
• Collect statistical information regarding patronage
• Conduct group exercise sessions when required within scope of practice

Skills and Experience

• Completion of Certificate III and IV in Fitness or an equivalent combination of experience and training
• Sound knowledge and technical skills in prescribing and supervising one on one and group exercise
• A demonstrated commitment to providing high levels of customer service
• Experience in providing exercise and fitness assistance to a range of demographics within the community
• Sound communication, excellent customer service and interpersonal skills
• Experience in assessing physical activity and developing individual exercise programs
• A flexible approach to work, with the ability to adapt to varying tasks and priorities
• Progression to Personal Training and develop a client base as part of Active Monash commitments
• Wide range of availability compatible with operational hours and needs including Centre opening shifts at 5:30am and closing shifts ending at 9:15pm

Requirements

• Current Level 2 First Aid Certificate
• Current CPR Certificate
• Current Employee Working with Children’s Check
• Registration with AUS Active
• Right to Work in Australia
• Satisfactory National Police Check

Benefits

• As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to:
• Vibrant health and well-being programs
• Employee Assistance Program for you and your family
• Supportive and accessible management
• Training and development opportunities
• Complimentary gym memberships at our Active Monash Centres