Are you a strategic leader with a passion for basketball and a track record of building successful teams - on and off the court? Toowoomba Basketball Association is seeking a dynamic & visionary General Manager to lead the organisation into its next era of growth and excellence.

The GM oversees all aspects of the organisation’s operations and business functions - including competition management, talent development, stakeholder engagement, and financial performance - while ensuring the delivery of high-quality basketball experiences for members, affiliate clubs, and the broader community.

This is a pivotal leadership role with responsibility for shaping the future of basketball in the region, building strong partnerships, and promoting a culture of integrity, inclusion, and continuous improvement.

Key Responsibilities

1. Strategic Leadership and Governance

• Provide strategic leadership and direction across all departments in conjunction with Toowoomba Basketball Associations multi-year strategic plan.
• Drive the creation and execution of annual business plans, performance indicators, and organisational reporting structures.
• Ensure robust risk management, policy development, and compliance with Basketball Queensland, Basketball Australia, and local government regulations.

2. Basketball Program & Competition Oversight

• Lead the planning, administration, and delivery of all Toowoomba Basketball Association basketball operations including:
  • Oversee Domestic Competitions (Juniors, Seniors and Social Leagues)
  • Oversee Development Programs – Mini Neers, Neers Academy, Sporting Schools, Coach Education, Clinics
  • Oversee Representative Pathways – Junior and Senior Mountaineers, QSL.
• Collaborate with technical directors, competition managers, and affiliate clubs to align competitions and development frameworks.
• Oversee scheduling, venue bookings, referee management, and game day logistics across all venues and affiliated branch programs.

3. Commercial Partnerships, Sponsorship & Marketing

• Design and lead a comprehensive commercial strategy to diversify revenue through sponsorship, grant funding, and fundraising initiatives.
• Build and maintain strategic relationships with sponsors, funding bodies, and commercial partners, ensuring clear value delivery and retention.
• Oversee all branding, communications, media, merchandise, and digital engagement, ensuring consistent representation of the Toowoomba Basketball Association identity.
• Lead community engagement initiatives that grow brand awareness, community reach, and participation.

4. Financial Management & Reporting

• Prepare and manage the annual budget, financial forecasts, and funding strategies in collaboration with the Treasurer and Finance Manager
• Lead financial operations including P&L management, financial reporting, invoicing, and grant acquittals.
• Ensure compliance with auditing, financial reporting obligations, and NFP best practices.
• Provide the Treasurer and Extended Board with timely and transparent financial and operational updates.

5. Stakeholder Engagement & Communication

• Serve as the lead representative and liaison with all internal and external stakeholders including:
  • Affiliated branch clubs and domestic competition representatives
  • Players, families, volunteers, and life members
  • Local government bodies
  • Basketball Queensland and Basketball Australia
  • Local schools, sponsors, community partners, and media outlets
• Implement communication strategies to ensure members are informed, consulted, and engaged across the year.

6. People Leadership and Culture

• Oversee recruitment, development, and performance of all staff including operations staff, development officers, referees, coaches, and volunteers.
• Establish clear structures for staff roles, performance reviews, onboarding, and ongoing professional development.
• Foster a collaborative, inclusive, and high-performance work environment aligned with Toowoomba Basketball Association values:
  Teamwork – Respect – Inclusion – Development – Community

Key Selection Criteria

Essential

• Proven experience in sports administration or operational management role
• Strong knowledge of business operations
• Exceptional communication, leadership, and organisational skills.
• Proven track record in financial management, including budgeting, reporting, and revenue generation.
• Experience working with government agencies, funding bodies, and affiliated clubs or associations.
• Ability to lead in a dynamic, fast-paced, and collaborative environment.
• Technologically capable, with experience in platforms such as Basketball Connect, Xero, Canva, and Microsoft 365.
• Have or willing to obtain a Working with Children card (Blue Card)

Desirable

• At least five years’ experience in a similar role.
• A degree in Sports Management, Business Administration, or related field.
• Knowledge of the Basketball Queensland or Basketball Australia structure and programs.