Reporting directly to the High Performance Director, we seek a highly competent, detail-oriented High Performance Operations Manager to manage the exemplary delivery of efficient, timely and effective operational support to our High Performance team.

The following responsibilities are indicative requirements of the role and are not intended to represent an exhaustive list of all requirements:

High Performance Operational Management

• Provide professional and timely operational and administrative support to the High Performance Director (HPD) and Senior Leadership team
• Manage and have oversight of all operational and administrative functions of the High Performance program. 
• Provide effective management and support to the High Performance Administrator, ensuring clarity of role and tasks, clear communication and balance of autonomy and direction.
• Provide efficient and effective operational and communication support to plan and implement high performance program processes
• Proactively review policies, procedures and manuals relating to the organisation and the conduct of the national teams, tours, camps and squads.
• Manage the High Performance Hub facility, ensuring a clean and productive work environment.
• Ensuring concise, accurate, timely and informative communications to athletes, coaches, staff and external stakeholders
• Perform Secretariat duties or administrative support for meetings as needed such as preparing agendas, recording meetings, managing and coordinating assigned actions and papers, and disseminating action in a timely manner.
• Where required, provide executive assistant support to the High Performance Director

Operational Delivery

• Deliver, in close collaboration with the High Performance Administrator, all operational and administrative functions of the High Performance program, including:
  • Travel Coordination to camps, competitions and events: ensuring accurate, timely and efficient travel support
  • Event Logistics: proactively delivering professional events and projects
  • Uniform and Equipment Distribution: coordinating accurate, timely and efficient equipment and uniform distribution and inventories
  • Operational support to the Ascent Academy coaches and staff
  • Manage and administer the World Triathlon and/or Olympic/Paralympic athlete nomination system and processes.
  • Reporting and Administrative support: providing clear, concise reporting and administrative support to the high performance program as well as the wider organisation, as required.

Financial management

• Assist the HPD in developing and monitoring the High Performance Budget
• Developing efficient and accurate systems and processes to monitor expenditure against budget across various high performance cost centres
• Ensuring all invoicing and expenditure relating to the high performance program is accurate and timely
• Reconcile accounts for athletes, including the invoicing and collection of money, in line with approved budgets and athlete support models.
• Maintain all relevant High Performance contracts and relevant documentation