• Appointment Type: Full time (38 hours), permanent position
• Location: Wallumattagal Campus, North Ryde, Dharug land

THE ROLE

Our administrative team is a key function within our centre. As our Administration Officer you would be:

• Responding to member queries and complaints including but not limited to memberships, billing matters, government vouchers and health fund receipts.
• Processing a variety of financial transactions ensuring currency, compliance and accuracy.
• Processing and reporting membership data, venue utilisation and visitation statistics.
• Contributing to administrative process improvements and projects.
• Administering inventory and supplies, including uniforms and stationery.
• Providing confidential support to the MUSAC team as required.

ABOUT YOU

To be successful in this role, you need:

• Previous experience in an administration or customer service role,
• Excellent written and verbal communication skills,
• Demonstrated proficiency in Microsoft Office applications including Excel, Word, Outlook and PowerPoint,
• Strong data analysis and reporting skills, with the ability to interpret large datasets to support business decisions,
• Excellent organisational and time management skills,
• Proven attention to detail, and
• Working knowledge of Envibe CRM is highly regarded.

*** This role requires a criminal history check, a First Aid and CPR certificate.

ABOUT US

Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue designed to help meet all the health, fitness and sporting needs of our members and guests. Our facilities include a 6-lane heated indoor pool, and an 8-lane outdoor heated Olympic-sized swimming pool. The centre features a fully equipped health club, group fitness classes, squash courts, gymnastics / aquatics programs and social sports.

Macquarie University Sport Fields operates 7 days a week, our facilities include 5 professional playing fields which accommodates a variety of events, stadium lighting, canteen and BBQ areas, and change rooms.

BENEFITS

• Complimentary Macquarie University Sport & Aquatic Centre gym access
• Ongoing education and professional development opportunities
• Paid concessional days between Christmas and the New Year
• Access to our staff wellbeing program and staff support services
• Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
• Access to discounted corporate health insurance and employee flu shot program
• Salary sacrifice options
• Access to paid parental leave
• Full access to Macquarie University library (borrowing, printing, databases)

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment checks in terms satisfactory to the University.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.