Love horses? Love spreadsheets? We've got just the role.
Part-time (0.8 FTE) | 12-month contract
Let's be honest - not everyone can say their workplace involves 5,000+ members, 150+ clubs, and the occasional horse. But here at Pony Club Victoria, that's just a regular Tuesday.
We're on the hunt for a detail-loving, people-first administrator to be the engine room of our membership operations. If you're the kind of person who gets a little thrill from a clean database, genuinely enjoys helping people navigate a process, and doesn't panic when three things need doing at once - we'd love to meet you.
What you'll actually be doing:
You'll be the go-to person for everything membership - processing registrations, renewals, transfers and upgrades through our JustGo platform; answering queries from members, clubs and zones; keeping our data squeaky clean; and making sure our communications land in the right inboxes at the right time. You'll also pitch in on general office admin and support the broader team when things get busy (and in a sporting organisation, things do get busy).
You'll thrive here if you:
- Have solid experience in membership, database or community admin
- Are a natural problem-solver who keeps their cool under pressure
- Can switch between "friendly frontline support" and "data accuracy nerd" without missing a beat
- Know your way around Microsoft Office and ideally a CRM or membership platform (JustGo experience is a big tick)
- Care about privacy compliance and doing things properly
- Hold - or are happy to obtain - a Working with Children Check
Bonus points for:
Knowledge of Pony Club, equestrian sport, or not-for-profit governance. And if you have a horse at home, we'll probably love you immediately.
What's in it for you:
A genuinely meaningful role where your work directly supports thousands of young riders across Victoria. Flexible hybrid arrangements, a collaborative team, salary packaging options, professional development, and the chance to be part of a transformative period in PCV's history.
