Type: Full-time (76 hours per fortnight)
Salary: $60, 632 (Sporting Organisations Award 2020 - MA000082)

Are you organised, people-focused, and ready to support a growing sporting community?

Volleyball Queensland is seeking a Membership Coordinator to help manage member registrations and day-to-day service operations. If you enjoy administration, problem-solving, and making processes run smoothly - we’d love to hear from you!

About Us

Volleyball Queensland (VQ) is a not-for-profit organisation championing the sport of volleyball across the state. From junior grassroots to elite athletes, we’re building towards Brisbane 2032 and beyond - and we need great people to help us grow.

About the Role

Volleyball Queensland is currently hiring a motivated and passionate individual to work within our Memberships Team, as you will be the first point of contact for all of our member support. This is a full-time role ideal for someone with great attention to detail, customer service skills, administrative skills, and a warm, helpful communication style.

You’ll be:

• Handling new member registrations, renewals, transfers, and upgrades
• Assisting across the team with various administrative duties if necessary.
• Responding to member queries via phone and email
• Answering all incoming phone calls
• General administrative & operational duties
• Assist cross functionally across multiple departments with administrative duties where needed (Printing, filing, emailing, membership queries etc.)
• Updating membership records and reconciling data
• Assisting with reporting, cross-checking, and database maintenance
• Supporting the Memberships Officer and Member Engagement & Business Operations Manager with administrative tasks.
• Providing Executive Support to the CEO
• Reporting to the Membership officer & Member Engagement & Business Operations Manager

What You Bring:

• Administrative or membership experience (sport environment is a plus)
• Strong attention to detail and organisational skills
• Clear and professional written and verbal communication
• Ability to manage time and adapt to shifting priorities
• Customer Services experience
• Proficient in using Microsoft Office and web-based systems

Why join Volleyball Queensland?

At VQ, you’ll be part of a passionate and supportive team who genuinely love what they do. You’ll gain valuable experience in the sporting industry and play a meaningful role in introducing young people to volleyball across Queensland.

With VQ, you will enjoy:

• A fun, supportive and sport-focused workplace
• The chance to attend and be involved in community events
• Professional development opportunities
• A role where your work directly impacts schools, students, and communities

Key Requirements:

• Must have the right to work in Australia
• Valid QLD drivers license
• Blue Card is essential
• Please note that this is not a government role

Join us and help grow the game behind the scenes.