Working in the Participation Department, the Participation & Programs Coordinator will contribute to the delivery of the Play Well Participation Plan, which sets the strategic direction for growing participation in Bowls. They will help bring this plan to life, supporting its delivery in alignment with the ASC Play Well Strategy and Bowls Australia’s Bold Bowls, Fun Bowls Action Agenda, coordinating planning, implementation and reporting and providing high-quality operational and logistical support across the Participation team.

Specific areas of responsibility include helping to build capability in clubs through supporting Club Support Managers, leading the coordination of the Volunteer Workforce Action Plan and contributing to the implementation of modified programs and formats. The Participation & Programs Coordinator will also lead the coordination and delivery of the National Sporting Schools program - Rookie Rollers and Rookie Rollers All Abilities.

Key Areas of Responsibility:

1. Coordinate the successful implementation of Bowls Australia’s National Sporting Schools program(s) Rookie Rollers and Rookie Rollers All Abilities 

• Manage the relationship with the third party providers that will help to deliver Sporting Schools programs and manage Rookie Rollers equipment orders.
• Liaise with the Australian Sports Commission on all Sporting Schools related matters. 
• Represent BA at Sporting Schools conferences. 

2. Coordinate the Play Bowls shorter format play strategy

• Increase the number of Clubs delivering a shorter format of the sport.
• Ensure resources are updated, published and accessible. 

3.  Coordinate and lead the implementation of the Volunteer Workforce Action Plan

• Coordinating initiatives that strengthen volunteer recruitment, development, recognition and retention across the sport. 
• Working closely with State and Territory Associations and clubs to help ensure volunteers have positive, safe and welcoming experiences at every level of Bowls.

4.  Provide operational and logistical support to the Club Support Managers and the participation department

• Coordination of administrative requirements of the Club Support Manager (CSM) program.
• Coordinate all logistics and resourcing for the Participation and Programs department including all travel and accommodation.
• Collate information and prepare written reports as required.
• Assist to ensure the CSM team are operating in accordance with BA Policies and Procedures.
• Coordinate the induction of new CSM staff and all requirements for the role (uniform, technology etc.)
• Coordinate prizes and giveaways on behalf of BA to Clubs.
• Administration of Letters of Support for club grant applications.
• Develop and provide pertinent information for communication to CSMs.
• Respond to general enquiries from CSMs, directing enquiries received as appropriate, managing progress of enquiries through to completion and assisting with development of standard responses, templates and/or documentation for common enquiries.

5. Fleet management of CSM vehicles

• Maintain the BA Motor Vehicle Policy.
• Maintain knowledge of relevant legislations and regulations (i.e. registration requirements, fines, tolls etc).
• Maintenance of a log of all vehicle’s key details: registration/insurance dates; odometer readings; condition reports; servicing schedule accident details/insurance claims.
• Liaise with service agents for vehicles including Motorpass, toll provider, insurance providers, state road authority’s, service centres.
• Maintain FBT records.

6. Coordinate all participation equipment ordering, stock management and logistics

• Preparing and distributing reports as required.
• Lead the implementation and further development of Rookie Rollers All Abilities equipment and programs.
• Manage the administration of the Bowls Shop including interaction with Crossdocks.

Knowledge, skills and behaviours:

Essential:

• Experience in a similar sport administrative position.
• High-level communication skills - both verbal and written
• Excellent time management skills, prioritising tasks to meet daily and weekly programmed activity targets or longer-term organisational objectives.
• Highly organised, with a high level of accuracy and attention to detail with work processes.
• Ability to deal calmly and consistently with demanding responsibilities and conflicting priorities from a range of customers and staff utilising standard negotiation and conflict resolution techniques.
• Fully conversant with the Microsoft suite.
• Advanced data entry, word processing and scheduling skills ensuring efficient production of letters, documents and reports within required timeframes.
• Comprehensive organisational skills to meet deadlines.
• Ability to work independently with minimal supervision.
• An ability to fit in with and form effective working relationships with a varied range of groups and people.
• Alignment with BA’s organisational values of CARE - Courage, Accountability, Respect and Excellence, exhibited by day-to-day TRIPLES behaviours of:
  • Taking responsibility
  • Raising the bar; high standards and outcomes
  • Innovation | Integrity | Inclusion
  • Purposeful collaboration
  • Listening and learning; to "know our stuff"
  • Enjoying our working
  • Speaking up, speaking straight                                                               

Desirable:

• Understanding of the sport of bowls.

Major Interactions:

• GM - Participation and Programs
• Head of Club Support
• Club Support Managers
• Diversity and Inclusion Manager
• BowlsLink Manager and Coordinator
• Business Operations team
• Australian Sports Commission
• Club representatives and members (e.g. secretaries, coaches, officials, etc)
• All BA/STA staff.

Unique Criteria:

• Some work out-of-hours will be required on various occasions.
• Some flexibility available for remote work.
• Very occasional travel interstate may be required.