The Technicial Officials Operations Officer provides essential administrative and operational support to the Technical Officials Development team, affiliated associations, and league officials. Key responsibilities include managing licensing, compliance, qualifications, finances within the Technical Officials System (Refbook), and supporting national curriculum delivery. The role also assists Tier 2 associations across Victoria and provides on-site support for selected events. 

About Us  

Basketball Victoria (BV) is the peak body for the sport of Basketball in Victoria. The broad objectives of BV are to provide for the advancement, encouragement, conduct, promotion and administration of Basketball in Victoria. We are a member driven governing body, providing a range of services, leagues and competitions for over 140 affiliated associations.

In addition to supporting our affiliated Basketball associations, BV delivers a number of participation programs making basketball Everybody’s Game, as well as player, coach and technical official development programs to encourage the development of socially desirable attitudes and values towards physical fitness, skill acquisition and performance pathways.

About You 

You are an organised and proactive professional with strong administrative and operational skills. You thrive in a dynamic environment and have experience managing compliance, licensing, and financial processes. Your ability to build positive relationships and provide support to multiple stakeholders ensures smooth delivery of programs and events. You are confident using systems and technology, quick to learn new platforms, and committed to maintaining high standards of accuracy and efficiency. A passion for sport and community engagement, combined with excellent communication and problem-solving skills, will set you up for success in this role. 

Key responsibilities for the role:

System Management - Maintain and optimise system management, Technical Officials Registration System and Referee Course education system. 

Association Support  - Act as the primary contact for affiliated and Tier 2 associations, providing onboarding, training, and ongoing administrative support. 

Curriculum Coordination  - Administer the National Technical Officials Curriculum, liaising with Basketball Australia, managing course access, and recording results. 

Event Support  - Assist with key BV events and referee coach courses, including compliance checks, child safety training, and on-site support. 

General Administration - Contribute to best practice guidelines, maintain calendars, and foster positive stakeholder relationships 

Essential 

• Strong technical and operational system knowledge. 
• Excellent problem-solving, analytical, and organisational skills. 
• High-level verbal and written communication skills. 
• Ability to work independently and collaboratively within a small, dynamic team. 
• Customer service orientation and stakeholder relationship management skills. 
• Competence in using digital tools (e.g., Zoom, Trello, Slack, MS Teams). 
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). 
• Demonstrated experience with databases and the ability to quickly develop system expertise. 
• Commitment to inclusion, community engagement, and sporting excellence. 
• A flexible, responsive work style with the ability to manage multiple tasks. 
• High attention to detail and data accuracy. 
• Capacity to work both in-office and remotely. 

Desirable 

• Intermediate skills in database management. 
• Experience in sport administration, especially in a not-for-profit or peak body 

Why join our team?

At Basketball Victoria, we’re committed to building an inclusive and values-led sport for everyone. You’ll join a purpose-driven organisation with a supportive team culture, flexible working arrangements, and a clear focus on community wellbeing. 

• Opportunity to work for the state governing body of Australia’s fastest-growing team sport.     
• Hybrid work-from-home and in-office arrangements, based at the brand-new State Basketball Centre, to support your work-life balance.   
• Friendly and inclusive culture, supporting diversity and employee wellbeing.   
• Free onsite gym, and discounts from our commercial partners.    
• Employee Assistance Program to support mental well-being.   
• Generous parental leave, long service leave, and to top it off, an extra holiday we call BV Day!   
• Free Secure Parking. 

Our Child Safety Commitment 

BV is committed to the safety and wellbeing of all children and young people. Our members, volunteers and employees understand that child safety is everyone’s responsibility. We have zero tolerance for child abuse or neglect. We are committed to providing a child safe environment where children and young people are safe and feel safe, and their voices are heard about decisions that affect them. This includes but is not limited to the cultural safety of Aboriginal & Torres Strait Islander children, children from diverse cultural, linguistic, and/or religious backgrounds, children who identify as lesbian, gay, bisexual, transgender, intersex (LGBTI), and children with a disability. 

All offers of employment are subject to satisfactory proof of eligibility to work in Australia, reference checks, a Police Check and a Working With Children Check. All applicants must have a current Victorian Driver’s License. 

Basketball Victoria recognises the value of an inclusive and diverse work environment and we encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.