Maribyrnong College provides a broad education for students in Years 7-12.  It is also home to Victoria's only state-funded Sports Specialism with a sports enrolment comprising nearly 40% of the school population.

TASKS & RESPONSIBILITIES

1. Manage Parent Enquiries
   • Respond to phone, email, and in-person enquiries.
   • Provide clear information about application process, eligibility, program structure, expectations and timelines.
   • Maintain professional, timely communication to ensure a positive parent experience.
2. Oversee the Application Process
   • Manage the end-to-end admissions workflow (applications, EOI's, Request for Student Information, Scholarship offers).
   • Maintain accurate applicant records in the management system (Fillout).
   • Request academic reports, NAPLAN and supporting documents when required.
   • Coordinate communication with applicants regarding mission information, rescheduling of trials.
3. Coordinate Selection Trials
   • Schedule trial dates with Talent Manager, Head Coaches and Program Managers.
   • Prepare trial lists, attendance sheets and selection and ranking forms.
   • Communicate trial and performance testing details to families.
   • Organise logistics (venues, equipment, staffing requirements).
4. Support Selection Panels
   • Collate trial results, testing data and academic information.
   • Assist in reviewing and ranking applicants based on selection rubrics.
   • Maintain confidentiality and integrity of selection processes.
5. Communicate Scholarship Outcomes
   • Draft and send offer letters, student-athlete agreement, waitlist notifications and unsuccessful outcomes.
   • Provide follow-up advice to families on next steps (acceptance timelines, enrolment documents, uniform, transition information).
6. Relationship & Stakeholder Coordination
   • Work closely with:
     • Talent ID Manager
     • Head coaches and Program Managers
     • School leadership teams
     • Office staff
   • Build positive rapport with families and external sporting organisations.

ADDITIONAL TASKS

• Manage change of status requests with Talent ID Manager
• Coordinate MSA Tours
• Update web information for tours / admissions
• Provide reports to Finance Manager

ESSENTIAL ATTRIBUTES & SKILLS

• Excellent written and verbal communication skills.
• Strong customer service orientation and a friendly, approachable manner.
• High level of organisation, with the ability to manage multiple deadlines.
• Strong attention to detail and accuracy in data handling.
• Ability to maintain confidentiality and exercise sound judgement.
• Proficient with student management systems, spreadsheets and digital communication tools.
• Ability to work collaboratively with staff at all levels.
• Problem-solving ability and confidence in handling sensitive conversations.
• Understanding of sporting environments and talent pathways (desirable).

SELECTION CRITERIA

1. Demonstrated capacity to develop and deliver operational plans consistent with the strategic direction of an organisation.
2. Demonstrated ability to analyse and manage data.
3. Strong interpersonal skills including the ability to communicate with people from a variety of backgrounds (eg. student-athletes, coaches, parents, stakeholders, etc.).
4. Ability to create communication and promotional campaigns.