Lead with purpose. Inspire a community. Make a splash.

At SGAC, we don’t just run aquatic programs, we deliver outstanding, safe, and engaging experiences that drive participation and community wellbeing.  We operate with a commercial mindset and a strong focus on performance, innovation, and customer experience.

We are searching for an exceptional Aquatics Manager to take the helm of our aquatic operations and lead a dedicated team with passion, strategy, and care.

About the role:

As the Aquatics Manager, you will oversee the strategic and day-to-day operations of our aquatic facilities and programs, including our thriving Swim School and two 25-metre pools. You will lead a diverse team of lifeguards, swim instructors, and operational staff, ensuring every visit is safe, professional, and unforgettable.

This role is ideal for a business-minded leader who understands how to balance community impact with commercial success.

You will be responsible for:

• Providing strategic leadership and direction across all aquatic programs and operations
• Driving a culture of safety, performance and service excellence
• Mentoring and leading your team, from recruitment and onboarding to training and development
• Managing facility operations including staffing, water quality, scheduling, and maintenance
• Building strong community relationships to enhance engagement and participation
• Ensuring compliance with WHS, risk management, and legal requirements
• Managing and monitoring budgets, revenue, and expenditure, with a focus on profitability and program growth
• Creating and fostering a positive workplace culture where staff feel valued, supported, and motivated

About You:

You’re not just experienced, you’re a visionary. You understand what it takes to run a successful aquatic facility while keeping people at the heart of everything you do.

Experience & Skills

• Proven experience managing aquatic facilities and swim school programs.
• Proven ability to lead and develop high-performing teams, including recruitment, training and performance management.
• Strong background in WHS compliance, aquatic safety standards and risk management.
• Strong commercial acumen and ability to drive revenue and manage budgets.
• A customer-focused mindset and experience engaging diverse community groups.
• Confidence and presence to act as the face of our aquatic centre, engaging with staff, customers, and the wider community.
• Excellent stakeholder relationship management.

Why West HQ?

• Attractive salary - Negotiable based on skills & experience
• Work for an innovative business that combines community focus with business excellence
• Be part of a team that values leadership, safety, inclusion, and results
• Complimentary daily meal, free gym membership, and great staff discounts
• Professional development opportunities
• Lead a facility with room to grow, innovate, and make a lasting impact