About the Role

Hooked Swim is seeking a dedicated Swim School Supervisor to oversee the high-quality delivery of our Learn-to-Swim, Mini Squad, and Junior Squad programs. This role is pivotal in ensuring program consistency, accurate swimmer assessments, instructor support, and smooth communication with families. As a Supervisor, you will act as both a mentor and quality control lead, helping our swimmers and instructors achieve their full potential.

Key Responsibilities

• Assessment Leadership
  • Conduct swimmer assessments at designated weeks and ad-hoc reviews as needed.
  • Ensure accurate tracking, reporting, and timely completion of all swimmer evaluations.
  • Finalise swimmer data by Week 9 and oversee outstanding assessments before Week 10.
• Instructor Oversight & Support
  • Review and confirm instructor assessments and lesson documentation.
  • Mentor and coach instructors to align with weekly objectives and curriculum.
  • Assist with scheduling, staff cover, and fortnightly timesheets.
• Program Delivery & Compliance
  • Monitor lesson quality and ensure adherence to curriculum and weekly stroke focus.
  • Support make-up lessons, catch-up assessments, and private lesson opportunities.
• Progression & Reporting
  • Approve student progressions and issue certificates.
  • Communicate clearly with parents/guardians about student progress.
• Enquiries & Enrolments
  • Respond to new student enquiries, conduct assessments, and assist with enrolments.
  • Arrange squad trials and finalise placement recommendations.
• Operational Tasks
  • Ensure pool and program setup daily, including enrolments, class sheets, and equipment.
  • Oversee pack-up and pool closure at the end of shifts.
• Flexibility & Adaptation
  • Adjust schedules and assessments to accommodate public holidays, new enrolments, irregular attendance, and short terms.

Key Skills & Attributes

• Strong leadership and communication skills
• In-depth knowledge of stroke technique and swim teaching standards
• High attention to detail and accurate record-keeping
• Ability to coach staff constructively and support student progression
• Adaptable, responsive, and empathetic communicator

Required Qualifications

• Austswim (or equivalent swim teaching accreditation)
• Current CPR & First Aid certification
• Valid Working with Children Check
• Supervisor/assessor training (desirable)
• Minimum 2 years’ swim instruction or coaching experience

Success in This Role

• Assessments delivered accurately and on time
• 100% completion of swimmer evaluations by Week 10
• Instructors meeting documentation and lesson planning standards
• High family satisfaction with progress updates
• Student progression aligned with program outcomes

If you’re passionate about swimming, skilled in leadership, and ready to make an impact, we’d love to hear from you!