The primary purpose of this position is to supervise all staff and customers within the aquatic environment. Successful candidates will be responsible for the safety and experience of all customers. The Lifeguard will be engaging and personable; providing clear directions to all customers to ensure the aquatic environment operates safely and that customers are behaving to acceptable standards. They will have the highest levels of awareness to pre-empt any potential issues that may arise. They will take pride in supervising such an important community asset and ensure it is always presented immaculately and maintained to the highest standards. They will monitor water quality and liaise with the Facilities Team to maintain these high standards. 

Duties at this level include, but are not limited to: 

• Providing excellent Customer Service to all stakeholders of La Trobe Sport as per our customer service charter
• Provide effective supervision of the aquatic facility to ensure the safety of all facility users
• Providing initial first aid treatment within the competencies of acquired training
• Attending to relevant tasks, checklists and duties associated with the activity being undertaken
• Attending relevant meetings and training sessions
• Ensure the maintenance of all pool deck, aquatic and change room areas in a clean and hygienic condition
• Attend training as required including but not limited to a minimum of four ‘In-service’ or ‘Lifeguard-skills’ training sessions annually 

Special Requirements: 

• Ability to work flexible hours including nights and weekends
• Ability to work over the summer period

Essential Compliance Requirements 

To hold this La Trobe University position the candidate must: 

• Hold, or be willing to undertake and pass, a Victorian Working with Children Check (employee); AND
• Take personal accountability to comply with all University policies, procedures and legislative or regulatory obligations; including but not limited to TEQSA and the Higher Education Threshold Standards.  

Key Selection Criteria 

ESSENTIAL 

1. Strong swimming and rescue skills including knowledge of water safety, first aid, resuscitation, rescue techniques and public safety requirements
2. Sound communication & conflict resolution skills with the ability to negotiate with a diverse range of customers and/or community members
3. Ability to follow set policies and procedures, with a primary focus on water safety and a ‘safety first’ mentality for self and others
4. Ability to work in a team and contribute to fostering a connected, innovative, accountable and caring culture.