- Global connection in an Australian based organisation.
- Opportunity to align your passion with your profession.
- Fun and supportive team.
Do you love football, live events, and delivering great fan experiences? Melbourne City FC is looking for enthusiastic and reliable people to join our Match Day Crew for the 2025/26 A-League Men & Women seasons.
The team behind the team!
Our workforce is the most important behind-the-scenes team that help deliver fun, engaging and successful game day and events experience possible for our Melbourne City FC members and fans.
We have several opportunities available across 2 key areas - whether you’re passionate about customer service in retail, membership sales and operations, or behind-the-scenes stadium operations, there’s a role for you!
Without our workforce team, our match days and events would simply not happen, so if you are looking for experience working in sports, events and an opportunity to work in football and meet likeminded people, then we want to hear from you!
Who are we?
Melbourne City FC is part of City Football Group and competes in the major Australian domestic football competitions, the A-League Men and A-League Women.
City Football Group consists of 12 football clubs and is the fastest growing sporting organisation in the world. Manchester City - City Football Group’s largest club - has been named as the most innovative sports team worldwide (Sports Innovation Lab).
About City People
City people are entrepreneurial, innovative, open-minded and team oriented. Our team members are humble and hardworking, challenge conventional thinking and have a will to win. They combine genuine understanding of the importance of our local communities with a global approach.
The Jobs
- Customer Service Assistants - Customer Service Assistants support the delivery of a gold-class match day experience for members and fans. The role focuses on providing exceptional service across retail, membership sales, and membership premium hosting – duties include:-
- Retail Sales Assistants - maximise merchandise sales across outlets and vans, support set-up and pack-down, keep outlets stocked and professionally presented, and deliver great customer service.
- Membership Sales Assistants - promote and sell membership packages, assist with enquiries, process transactions, and support member engagement across match days and events.
- Membership Hosts (Family Lounge & CityClass+) - ensure premium membership areas are operationally set up to a high standard, welcome members and guests, and provide a friendly and professional match day experience.
- Stadium & Activations Crew - Assist with stadium operations to set up & pack down facilities, signage & fan zones.
- Stadium & Activations Lead - Supervise crew & activations, ensuring safe, smooth delivery.
All positions are offered on a casual basis for the 2025-26 A-League season.
Click on the position title to see the full Job Description.
What We’re Looking For
- Enthusiastic, approachable, and professional individuals.
- Reliable and flexible, with availability on weekends and evenings.
- Customer service or retail experience preferred.
- Operations roles – experience in events preferred (not essential).
- Physically capable of manual duties, including lifting, moving and carrying.
- Leadership skills/experience (for the Stadium Lead role).
- Minimum age: 18, with Working With Children Check and Police Check (or willingness to obtain).
Why Join the Match Day Crew?
- Be part of the excitement of football from the coalface.
- Gain valuable experience in live sports, events, and customer service.
- Work alongside a supportive team in a fun and energetic environment.
- Melbourne City Match Day Kit.
- 2 x tickets to give to your friends/or family to use (per match you work).
- Discounts on Melbourne City FC merchandise
