Fixed Term, Full-time
Careers at the St Kilda Football Club represent a unique opportunity to work in a dynamic culture, where we recognise every individual impacts team success. It’s a place where we lift, support, and challenge each other to be greater. And in that pursuit of greatness, we embrace the grit our journey requires.
Within our cultural DNA is the ability to harness the power of collaboration, diversity and effort to impact what matters to our football Club. While on-field performance is the club’s absolute priority, we recognise the important role we play in the community and embrace our responsibility to promote mental fitness through the Danny Frawley Centre, social inclusion via the Healthy Futures Hub and continue our long-standing commitments to First Nations people and gender equality.
We understand who we represent, and the privileged position we hold as custodians of a football club built on more than 150 years of history.
About the role
We are seeking energetic and determined full time Membership Sales Representatives (fixed-term, 8 months) to join our broader Consumer Team dedicated to providing best in class service and support to our new and existing membership base.
While this begins as a fixed term role we are hopeful a permanent future role may be possible.
This role’s key focus will be executing the club’s membership sales campaigns. You will be responsible for achieving daily sales figures through a combination of inbound and outbound calls to members and prospects. You will also identify new member prospects and upgrade membership packages through strong sales techniques as well as provide second to none customer service.
The Membership Sales Representative will be required to work both as part of the team and autonomously. This also involves the ability to identify new member prospects and upgrade membership packages through strong sales techniques, as well as providing a service quality that exceeds their expectations.
About you
You have a relentless drive to create leads and maximise conversions. You’re passionate about working in an energetic sales environment, delivering strong customer service and being a team player. A fast-paced environment is where you thrive, and your can-do attitude coupled with a goal-oriented mindset will see you succeed in this role.
You have a genuine passion for footy and can hold an engaging conversation with our most passionate supporters. You don’t back down from a challenge and have the resilience to ride the highs and lows of the footy season while maintaining positivity and enthusiasm.
What you need
- 1-2 years’ experience working in a membership and/or sales specific role in a call centre environment
- Past success in a target-based B2C call centre sales environment
- Strong work ethic and desire to succeed
- Exceptional written and spoken customer service skills
- Strong attention to detail
- High energy and outgoing personality
- Experience in Archtics highly advantageous (please mention this in your cover letter if you do)
What we offer
- Fantastic culture of grounded people, passionate about what they do
- On site LINTON STREET café
- Free access to Aquatics Facilities and Recover Centre at our Danny Frawley Centre for Health & Wellbeing
- Free parking onsite & state of the art gym access
- Bring your Pet to Work Fridays!
- Discounted Saints memberships and merchandise
- Up to 40% discount on selected NEW BALANCE products
- Saints-only Linen House product pricing
- Crown Hotels 15% discount & 20% discount on food & beverage at participating Crown restaurants
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
The St Kilda Football Club is an equal opportunity employer and encourages applications from individuals of diverse backgrounds to apply. This includes, but is not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTIQ communities.
We are committed to protecting the safety and wellbeing of children and young people and fostering a “child safe” culture. It is essential that anyone involved with the St Kilda Football Club understands their responsibility in relation to child safety and supports such an environment. All employees of St Kilda Football Club are required to have a valid Working With Children Check.
