Are you enthusiastic about tennis or sport in general? Are you an experienced administrator with a strong customer service background? Do you enjoy taking a leading role? We are seeking an energetic, dynamic applicant to join our team in Paddington, Sydney.

White City Tennis is an award-winning tennis centre, centrally located in Paddington, Sydney, in the heart of the Eastern Suburbs and minutes from the beaches and the CBD. Due to the continued growth of the business, we are seeking a new team member to join us, working alongside the Tennis Director. 

The club is currently undergoing a multi-million-dollar redevelopment phase which will upgrade our facilities setting the benchmark for tennis centres in Australia.

In terms of getting here, we are close to Kings Cross and Edgecliff train stations. On-site parking is also available. The role is 100% on-site. 

What will the Position involve? 

The Administration Manager is responsible for the day-to-day operations of the tennis centre and the coaching business. The candidate will ideally have a background in customer facing roles. You will need to have excellent communication and organizational skills and be able to deliver exemplary customer service. Any tennis and sporting experience is a bonus. 

What you will need to succeed. 

To be successful in this role you will have; 

• Administration experience in a reception or front-of house environment 
• Strong organisation skills and an ability to multi-task 
• Excellent communication and customer service skills 
• A passion for tennis and/or fitness 
• Particularly good computer skills e.g., experience with a booking and billing system 
• Have a desire to create a fun and vibrant culture within the club. 
• Enjoy working in a small team environment. 
• Current First Aid Certificate & WWCC 

Your duties will include: 

• Maintaining the day-to-day operations at the centre 
• Managing court scheduling, coaching team & pro shop staff 
• Managing relationships with clients, members, schools, and corporate partners 
• Accounts Collection and Management - Raise and reconcile customer invoices. 
• Product ordering 
• Educate customers, members on tennis programs, lessons, and equipment. 

As we are very keen to fill this opportunity as fast as possible we will be interviewing successful candidates as applications are received to expedite the hiring process.