- Lead all venue bookings and client accounts across iconic leisure sites
- Enjoy a flexible work-life balance in a Monday-Friday role
- Join a values-driven, fun, and supportive team
Are you highly organised, customer-focused, and passionate about creating standout experiences?
About Us
South East Leisure is a leisure management company based in the City of Greater Dandenong with a vision to enhance the health and wellbeing of our community by providing sustainable world class experiences.
About the role
The Events & Bookings Lead is responsible for overseeing all aspects of venue bookings and the account management of user groups across the Stadia venues to maximise utilisation. This includes managing the complete end-to-end process for bookings and events - from initial enquiry through to post-event follow-up. This role plays a vital part in ensuring the operational success and financial sustainability of Stadia venues, requiring excellent organisational, communication, and customer service skills.
Qualifications and Experience
- HLTAID011 - Provide First Aid.
- HLTAID009 - Provide cardiopulmonary resuscitation (CPR)
- Current Working with Children Employee check
- Satisfactory National Police Check (funded by SEL)
Key Selection Criteria
- Stakeholder engagement and relationship management: Demonstrated ability to build and maintain effective relationships with a range of stakeholders, including clients, user groups, and internal teams.
- Attention to detail: Proven ability to accurately manage booking data, invoicing, and event logistics, ensuring consistency and quality across all tasks.
- Organisation and time management: Ability to prioritise and manage multiple tasks concurrently in a fast-paced environment, while meeting deadlines and maintaining service standards.
- Communication skills: Strong verbal and written communication skills, with the ability to engage confidently and professionally via phone, email, and face-to-face interactions.
- Computer proficiency and booking platforms: Competent in the use of Microsoft Office and digital tools, with preferred experience using venue or event booking systems.
For detailed information on the role, please refer to the position descriptions available on SEL Careers Page - southeastleisure.com.au/career-opportunities
Benefits
At South East Leisure, our core value is Care. We are proud to demonstrate Care to our people by offering the following benefits:
- Complimentary Full-Access membership to SEL managed Aquatic and Leisure Facilities.
- $1 coffees
- 25% discount on all full-price food and beverage purchases from SEL cafes
- 25% discount on all full-price merchandise purchases from SEL managed facilities
- Employee Values Champions Reward and Recognition program
- Social Club and team building events
- Training and development opportunities
- Access to industry committees and networks
- Mentor program and career pathways
- Employee Assistance Program
- Salary Sacrifice options for permanent staff, including motor vehicle novated leases and superannuation contributions
Equal Opportunity
We support the provision of a work environment that is free from harassment, discrimination and bullying and refrain from engagement in any activities that may be offensive, humiliating, uncomfortable for; or derogatory towards; other staff or the community.
Safeguarding Children and vulnerable adults Commitment
SEL wants children and vulnerable adults to be safe, feel safe, happy, and empowered; we take all reasonable steps to ensure candidates are appropriately screened and to employ skilled staff to work with children and vulnerable adults and have zero tolerance for all forms of harm.
