Sportspeople - Bringing job seekers and employers together since 1996. Print E-mail to a friend

   
Position Information
Position TitleMember Services Officer
Short DescriptionAthletics Victoria (AV) has over 6000 members and 55 affiliated clubs and specialist groups that form part of this not for profit organisation. Membership Services deals directly with our members, clubs and specialist groups and provides a number of important services.
EmployerAthletics Victoria
 
AV Logo
Work TypePart Time
SalaryDependent upon experience and qualifications
LocationAlbert Park, VIC, Australia
Detailed Description

Athletics Victoria (AV) has over 6000 members and 55 affiliated clubs and specialist groups that form part of this not for profit organisation. Membership Services deals directly with our members, clubs and specialist groups and provides a number of important services including:

  • Registration of membership for individuals (occurs annually) including transfers;
  • Affiliation of clubs and interested bodies;
  • Maintenance of the online Club and Members Portals;
  • Interaction with clubs to generate new membership opportunities, and;
  • Provision of support to other AV departments.

The Position

  • Part-time position with option to extend full time.
  • 4 days per week (options for event work as agreed).
  • Time off in lieu for hour’s works at events.
  • Flexible working hours.
  • Car parking permit provided for Lakeside Stadium at Albert Park.

Job Description

Athletics Victoria membership is driven by a customer services management system. The membership year runs from 1 April to 31 March with two distinct seasons – winter and summer with busy periods from March to May and then September to November.

The MSO is the leading contact for all membership issues and will require previous experience in:

  • Database management;
  • Data entry, and;
  • Customer service/enquiries.

In addition, the successful candidate will be required to:

  • Meet deadlines;
  • Prioritise/multitask;
  • Assist the Club Development Manager, and;
  • Work collaboratively within a small team.

Additional Requirements

  • Sound and polite customer service approach to handle some difficult problem solving situations;
  • Experience with Microsoft Dynamics CRM is preferable but not essential, and;
  • Ability to work in Australia

This role has the flexibility to suit a current university under graduate in their final year of study right through to a semi-retired candidate looking for a fulfilling and fun sea change.

Selection Criteria Essential
Closing Date 25 Aug 2017
Apply to
NameKirby Ellis
Phone (work)03 8646 4500
Fax(03) 8646 4544
Email kirby@athsvic.org.au
 
Click here to apply for position
How To Apply

To apply for this position:

  • provide a resume of your experience no more than 5 pages; and
  • include a cover letter summarising what you would bring to this role and Athletics Victoria.

 

 Applicants must be legally entitled to work in Australia
Join the Sportspeople Online Community

More than a Job Board:  Learning  -  Career  -  Trade -  Community  -  Register
 
Register as a Job Seeker and get the latest industry updates to accelerate your career!

You may not use data mining, robots, screen scraping, or similar automated data gathering, extraction or publication tools on this Site (including without limitation for the purposes of establishing, maintaining, advancing or reproducing information contained on our Site on your own website or in any other publication), except with Sportspeople's prior written consent.
Click here for more jobs... Print E-mail to a friend