The Program Coordinator will ensure compliance with Swim School programs and develop, train, supervise and mentor all teaching staff.
The successful candidate will maintain professional development to ensure that the program is current and in line with best practice within the swimming industry. Coordinate school’s programs, birthday parties and facility bookings and maintain effective administration systems and procedures for all aquatic programming. The position is committed to quality customer service and responding to customer need and or concerns
The Program coordinator will ensure that all lessons are conducted in a safe, friendly, motivated, educational and fun learn to swim environment and be present and available on pool deck to respond to parent’s enquiries and assess students and teaching staff as necessary
Fundamental to the position will be a close working relationship with all members of staff and customers, parents, carers and guardians.
Member acquisition, retention and customer satisfaction will be key areas of focus for this role.
This position is a casual role (30 - 35 hours per week). C2K Swimming is a 7-day operation and the successful candidate must be available for weekend rosters and covers as required.