The Senior Event Coordinator is responsible for the coordination of events, functions and facility bookings and to provide support to the Events and Operations Manager, to ensure event operations are planned, managed, coordinated and delivered in a timely and efficient manner and to the satisfaction of the hirer and patrons who attend.

Key Tasks

• Oversee all aspects of events and facility bookings, supervising staff and contractors as required to ensure hirer’s requirements are met and positive working relationships with hirers, key stakeholders, suppliers and tenants at the venue are maintained.
• Manage Event Control Room for major events ensuring the satisfactory performance of all key stadium stakeholders. 
• Lead the development and implementation of the stadium’s security management plan and procedures for event day.
• Manage operational relationships with major stadium event day service providers to ensure that contractual commitments are fulfilled and venue standards are being upheld (ie. caterers, cleaners, security, ticketing).
• In conjunction with SQ’s Ticketing Operations Manager, liaise with service providers, hirer representatives, external and internal stakeholders for the fulfillment of ticketing requirements for all People First Stadium events, including (but not limited to) AFL Pre-Season competition, AFL Premiership Season and AFL Finals Series, International Cricket and Big Bash League cricket events, concerts and exhibitions.
• Coordinate the delivery of the agreed traffic and transport management arrangements for all stadia events including liaison with Council, TMR, Police and the traffic control contractor.
• Oversee casual event staff including recruitment and selection, induction, training and rostering and monitor and manage the performance of casual staff. 

About You

• Tertiary qualification in a relevant discipline or equivalent relevant experience.
• Minimum 3 years’ experience in an event coordination/operations/management related role, in a stadium or major venue environment
• High level communication, negotiation, interpersonal and networking skills.
• Ability to work on tight deadlines and prioritise large volumes of tasks.
• Well-developed planning, scheduling and organisational skills.
• Demonstrated experience in managing staff including to the ability to direct, guide, motivate and delegate tasks.
• Demonstrated experience in delivering high quality customer service to hirers and patrons alike and ability to handle difficult situations.
• Ability to manage multiple stakeholders and prioritise tasks in a dynamic event environment.
• Demonstrated experience in delivering an end to end event experience in a multi-purpose facility. 
• Demonstrated problem solving skills.
• Ability to develop and apply procedures relating to the delivery of events, activities and services.
• Experience in developing and maintaining event reports, documentation and records.
• High work ethic, commitment to professional presentation, ethical practice and flexibility in the workplace.

About the venue 

People First Stadium is the proud home ground of the Gold Coast SUNS AFL and AFLW teams . The stadium has a capacity of 27,500 spectators, which is capable of being extended to accommodate more than 50,000 people for major concert events. It features an AFL oval and is capable of hosting cricket matches, concerts, festivals, athletics events and football (soccer) matches. . The stadium is located adjacent to the Gold Coast Sports and Leisure Centre and is located within the Gold Coast Sports Precinct, on the site of the old Carrara Stadium and has been designed to be an iconic landmark of the Gold Coast.

Top five reasons for wanting to join the SQ Team…

• Innovative & Fun - with a calendar of world-class events and sporting fixtures, why wouldn’t you want to be a part of something big, and also provide local communities with an awesome customer-centric experience. 
• Achievement & Challenge - if you thrive on challenge and recognition, SQ may be perfect for you. This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.
• Learning and Development - SQ wants to develop future leaders and specialists in their fields. SQ offers exciting career opportunities at some of the best facilities in the world.  
• Teamwork - we are supportive, enthusiastic, and passionate – One team, One dream, One SQ enabling us to deliver world-class experiences and celebrate the successes
• World Class Venues - If you have ever attended one of our venues, you’ll already know, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance.

With some of the most entertaining products and services on offer, it is no wonder people want to join the Stadiums Queensland team!