The National Integrity Manager will also be responsible for providing advice and guidance on integrity and complaint related matters for each NSO. 

The duties of the National Integrity Manager include, but are not limited to the following:

• Manage the complaint resolution process in accordance with the relevant policies, including liaising with Sport Integrity Australia (SIA) and other stakeholders.
• Liaise with SIA and NSO member organisations to implement the National Integrity Framework across all levels of the sport.
• Develop and manage other NSO policies, guidelines and processes that inter-relate with the National Integrity Framework.
• Maintain the NSO complaint handling process in accordance with relevant policies and in partnership with other stakeholders, including Sport Integrity Australia.
• Ensure compliance with integrity policy requirements, including National Integrity Framework and NSO Anti-Doping Policy.
• Provide leadership and assistance to NSO member organisations regarding integrity issues, concerns and practices, including in relation to any alleged breaches of the NSO’s rules, regulations, codes and policies.
• Operate in a timely and efficient manner, seeking advice, escalating complex matters and influencing accordingly
• Develop / maintain the NSO’s complaint management system ensuring best practice principles for data management and confidentiality are incorporated.
• Developing and maintaining sustainable and effective operational relationships with a range of internal and external stakeholders, including Sport Integrity Australia.
• Deliver integrity education program to staff, athletes, volunteers and other stakeholders.