Full time, permanent, 37.5 hours per week
- Australia’s leader in exercise and sports science
- Great work/life balance with flexibility and WFH
- Work with team members passionate about what they do
Join us to support Aussies to live, move and stay active
Exercise & Sports Science Australia (ESSA) is the nation’s leading voice on exercise and sports science. We govern and represent approximately 10,000 degree-qualified accredited exercise professionals who support Australians to reach their health and performance goals.
At ESSA, you’ll join a team dedicated to supporting our members and the communities they serve. Together you’ll have the opportunity to demonstrate your passion and expertise to make a positive impact on the work of accredited exercise professionals.
About your role:
Member Success and Support
- Respond to member enquiries.
- Develop and deliver member support resources and services to meet identified needs and assist members at all stages of their careers - from students and new graduates to highly experienced professionals.
- Provide quality support through researching and sourcing relevant information to promote best practice and compliance in ESSA professionals.
- Proactively liaise with the Policy & Advocacy Unit and Marketing & Communications Unit to amplify the awareness of ESSA professionals
- Work collaboratively with the Professional Development team to source and deliver high quality professional development to support ESSA members.
- Provide high quality support to the Events team in the delivery of major and signature events.
- Develop key relationships to create opportunities for ESSA members.
Member Value
- Regularly engage with members to gain insight into current practices and evolving needs, ensuring members feel understood and supported.
- Proactively explore and recommend strategies to improve ESSA’s member value proposition in line with evolving member needs.
- Develop new member benefits by identifying, assessing, and negotiating agreements in line with ESSA’s commercial objectives and requirements and in conjunction with the GM Commercial.
Your competitive edge will include:
- Experience in customer service and administration.
- Proficient in Microsoft Office including Outlook, Word and Excel.
- Ability to multi-task and efficient time management.
- Tertiary qualification in Exercise & Sports Science.
- Project management skills.
- Excellent organisational, administrative & communication skills.
- Previous experience in a member-based organisation desirable.
- Demonstrated ability to develop relationships and consult closely with stakeholders.
- Experience/accreditation in sports science desirable.
The perks
- Bonus birthday and Christmas leave
- Flexible, hybrid working with two days WFH (appointed candidate must be based in Brisbane)
- Access to member discounts and a generous wellbeing allowance
- Fresh fruit delivered weekly
- Free onsite parking
- And more… head to essa.org.au to find out!
People are at the heart of what we do and we’re proud to celebrate diversity of thought, background, and experience. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
