Full-Time 1 Year Maternity Leave Cover

AusCycling    

More than a sport.

Our ambition is to be a global leader in cycling, respected for our positive impact on and off the bike. We are here to ensure that current and future generations experience both the simple joy of riding a bike, and the opportunity to reach their full potential.

AusCycling is the nation’s peak riding and cycling body, representing more than 5 million Australians who ride bikes. Formed in 2020 from 19 state, territory, and national bodies, AusCycling is responsible for programs, projects and initiatives that encompass BMX, Track, Mountain Bike, Road, Para and recreational.

We help school kids learn to ride, we stage more than 500 events each year, we nurture clubs and create pathways, and we are responsible for the training, welfare, and performance of Australia’s Olympic, Commonwealth Games and World Tour athletes.

AusCycling is committed to diversity and inclusion, to integrity and clean sport, to building communities and to achieving excellence in the right way.

Team Purpose            

Our Corporate Services team creates the foundation of AusCycling’s success by delivering key functions such as Finance and Risk, Human Resources, Technology, Integrity, Membership and Club Affiliation. With a focus on continuous improvement, the team collaborates with the entire AusCycling community to ensure streamlined and effective services to drive delivery of key projects, initiatives, and day-to-day functions.

Position Purpose      

The National Integrity and Complaints Manager will be responsible for embedding the National Integrity Framework and other National Sporting Organisation (NSO) policies into all levels of the sport to ensure participants have confidence that they are participating in a safe, clean, inclusive, and fair sport.

The National Integrity and Complaints Manager will also be responsible for conducting high quality and timely evaluations and will be the NSO point of contact for integrity and complaint related matters for the NSO. 

Responsibilities        

The duties of the National Integrity and Complaints Manager include, but are not limited to the following:

• Implement the National Integrity Framework across all levels of the sport.
• Be the point of contact for integrity and complaints related matters for the NSO.
• Develop and manage other NSO policies, guidelines and processes that inter-relate with the National Integrity Framework.
• Implement an NSO complaint handling process in accordance with relevant policies and in partnership with other stakeholders, including Sport Integrity Australia.
• Ensure compliance with integrity policy requirements, including National Integrity Framework and NSO Anti-Doping Policy.
• Provide education, leadership and advice to assist NSO member clubs with integrity issues, including in relation to any alleged breaches of the AusCycling’s rules, regulations, codes and policies.
• Operate in a timely and efficient manner, seeking advice, escalating complex matters and influencing accordingly
• Develop/maintain NSO’s complaint management system ensuring all current and historical matters are recorded as well as the progress of cases through accurate and timely data entry.
• Developing and maintaining sustainable and effective operational relationships with a range of internal and external stakeholders, including Sport Integrity Australia.
• Develop and deliver integrity and complaints education program to staff, athletes, volunteers and other stakeholders.