About the Carlton Football Club

The Carlton Football Club is one of Australia’s oldest and most prominent sport institutions. Founded in 1864, the Club headquarters and training facilities are located in Carlton at IKON Park, our traditional home ground.

Our redevelopment project is now complete and we are proud of our state of the art facilities that supports our high performance environment. We are passionate about our contribution to the Community and foster an inclusive and welcoming culture where our values are at the core of who we are and what we do.

About the Role

This is a casual position and will require weeknight and weekend availability.

Reporting to the Venue Manager, the Duty Manager will be responsible for ensuring that the Club’s IKON Park facility provides a safe, secure, and clean environment to all users and authorised visitors. IKON Park is the home base of the Carlton Football Club and used as a training and match venue for associated AFL, AFLW, VFL & VFLW teams. To accommodate our various football programs, as well as different functions and events, we require a Duty Manager who can oversee the venue outside of standard operating hours.

As the Duty Manager, you will be responsible for ensuring adherence with building rules and regulation, Club policies and procedures, and Operational Guidelines as prescribed by Venue Operations.

Key Responsibilities

General Duties

• Key contact and liaison for all user groups.
• Ensure all building rules and protocols are followed by users and stakeholders.
• Key respondent for all emergency responses. 
• Complete assigned tasks as designated from time to time by the Venue Manager.

Security and Safety 

• Secure perimeter, internal doors and windows including lights and AC.
• Identify and respond to any OH&S risks.
• Ensure only authorised users and visitors are in the venue.
• Assist with the safe movement of players and officials in and out of the venue. 
• Member of the Emergency Operations Team.

Maintenance and Cleaning

• Check on facility amenities to ensure they are presented to standards required by stakeholders.
• Supervise contract cleaners in accordance with cleaning schedules or additional requests.
• Aquatic maintenance.
• Ensure all contractors, when on site, are attending to their duties as instructed by the Venue Manager.

Event Preparation  

• Assist with preparation of events.
• Assist Hospitality Operations in regard to facility requirements.
• Attend matches and venue events as required by the Venue Manager.

Experience, Skills and Attributes

• First Aid & CPR Certificate required.
• Demonstrated experience in a similar role overseeing a venue.
• Previous experience working in events will be highly regarded.
• High level of proficiency in understanding technology & learning new systems.
• Strong decision-making capabilities.
• Ability to take on responsibility and initiative.
• Excellent communication and interpersonal skills.
• Able to work autonomously.
• Exceptional attention to detail and holding oneself to a high standard.
• High level of resilience, with the ability to stay focused and positive in changing or challenging situations.
• Ability to supervise a team and accept direction from management.

Benefits and Culture

Carlton’s values underpin how the Club operates, describing how our people work together, interact and behave. The Club is passionate about its culture, focused on cultivating a unique sense of belonging and connection. In addition, we offer our people flexible working, learning and development opportunities, as well as employee benefits such as membership, café and retail discounts, and working in a world-class sporting amenity.

How to Apply

Please submit your current resume and cover letter addressed to the People and Culture Manager by end of Sunday 26 May 2024. Please note that the application link will take you to an external website to submit your application via Employment Hero/Swag. 

The Carlton Football Club is an equal opportunity employer and a place who welcomes all. We encourage people with diverse experiences and backgrounds to apply. This includes, but is not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, and LGBTQIA+ communities. We are committed to fostering a workplace environment which is inclusive, safe, and flexible. All applicants will be considered based on the relevance of their abilities to the role and their alignment with our Club Values.

The Carlton Football Club is committed to providing a welcoming environment where the safety and wellbeing of all children and young people involved in our programs, services, activities, events, and the broader community, will always be our first priority. All staff must hold (or be willing to obtain) a current Victorian Working With Children Check as part of their employment with the Club.