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Coordinator Aquatic Services

Shire of East Pilbara

  • Newman Western Australia Australia
  • Full Time
  • $93,179.77 - $98,001.21 pa + super + allowances
Closing 9 Apr 2020
Applications 0


The position of Coordinator Aquatic Services reports directly to the Manager Recreation & Events and sits within the Customer & Community Services Directorate. Key responsibilities of this role includes the provision of operational expertise, marketing and business development support; relationship management with key stakeholders, including lessees/contractors; development of aquatic services and water safety education programs; the management of aquatic staff and promotion of a strong staff culture across the Newman Aquatic Centre and Marble Bar Swimming Pool.

Oversee the daily operations of the Newman Aquatic Centre and the Marble Bar Pool including:

  • Assist with the recruitment, retention and rostering of appropriately trained staff to operate all programmes and services associated with aquatic facilities; 
  • Be responsible for supervision of staff including inductions, providing ongoing training and the development of trainees, to ensure a high level of service delivery;
  • Maintain records of the currency of qualifications of all aquatics staff and ensure qualification requirements remain current;
  • Supervise pool area and ensure lifeguard staff are monitoring patrons and portraying professional behaviour at all times;
  • Appropriately manage daily pool water chemistry requirements, ensuring the plant room is running accurately, and water chemistry meets health regulations;
  • Perform emergency procedures such as first aid, crowd control and rescues when necessary;
  • Develop, market and evaluate a range of aquatic-based initiatives with a core focus on learn to swim classes;
  • Oversee the Swim School Program including daily operations, bookings, enrolments and administration to ensure the Swim School operates in a safe and cost effective manner;
  • Oversee the operation of the Kiosks and Swim Shops including; purchasing, stock control and monitoring of all retail items;
  • Liaise with contractors to ensure the building, surrounds and facilities are cleaned and maintained to Australian Standards and in line with safety and health legislations and regulations;
  • Develop and maintain emergency and preventive maintenance schedules for all associated buildings, plant and facilities.  Undertake basic repairs as required;
  • Coordinate appropriate maintenance of lawns, gardens and reticulation for all associated buildings and aquatic facilities;
  • Develop, review and maintain operational procedures and work instructions pertaining to the Centre and Pool;
  • Develop, maintain and implement emergency response plans and emergency manifests for both all aquatic facilities;
  • Develop and maintain appropriate communication and network with community groups and local sporting clubs and key stakeholders;
  • Lead and support the team to deliver a customer service orientated culture. Deliver a high level of customer service to customers of the Aquatic facilities including responding and resolving customer queries and complaints;
  • Prepare and report on specific budget allocations and expenditure, ensuring they are in accordance with established processes, guidelines and standards;
  • Under guidance of the Manager of Recreation and Events, develop and implement a business plan to guide operations;
  • Plan, develop, implement and monitor projects, programmes and events which maximise the usage of all aquatic facilities;
  • Ensure the effective management of all resources assigned to the Newman Aquatic Centre and the Marble Bar Swimming Pool and ensure they meet the needs and expectations of the community;
  • Develop, implement and review industry standard policies and procedures for aquatic education programmes.
  • Prepare and report on specific budget allocations and expenditure, ensuring they are in accordance with established processes, guidelines and standards;
  • Ensure that all programmes, projects and events which operate at the Centre and Pool, comply with relevant safety standards, legislation, regulations, policies and guidelines;
  • Constantly improve in Aquatic administrative and financial procedures, ensuring they are effectively carried out in accordance with the Shire’s established guidelines and processes;
  • Prepare reports on the Centre’s and Pool’s utilisation, weekly and monthly progress reports, monthly Council agenda items, quarterly budget variances and other reports as requested;
  • Assist in the preparation of  financial grants for the Centre and Pool from external sources in the pursuit of increasing revenue and decreasing expenditure;
  • Adhere to the Shire of East Pilbara’s finance, budgeting and administration processes;
  • Control relevant expenditure and income accounts including grant accounts and acquittals;
  • Assist the Manager Recreation & Events with the yearly budget process including Fees and Charges justifications, preparation of operating and capital budget estimates and life cycle costing of assets;
  • Use of internal administration systems including Synergy Soft and Encapsulate for all administration requirements and requested reports;
  • Contribute to the achievement of the long term strategic vision of the Shire of East Pilbara;
  • Promote the Shire of East Pilbara’s Code of Conduct and the Shire of East Pilbara‘s Policy Manual;
  • Provide input and continually support the Shire of East Pilbara’s Strategic Community Plan, Corporate Business Plan and various specific relevant strategies and plans;
  • Work effectively within a team environment;
  • As necessary, liaise with staff assigned to the Recreation & Events team, ensuring the implementation of agreed human resource management policies, systems and programmes including staff performance management and training, are fulfilled;
  • Establish effective working relationships with all team members and apply sound communication skills to resolve issues;
  • Apply current Occupational Safety & Health legislation and policies, ensuring a safe working environment;
  • Undertake special projects and other duties as requested, which are in line with the position’s responsibilities.

Essential Requirements

Desirable Criteria


Apply for this role

Next steps – if you are interested in this position please apply via our website where the Application Package and Position Description can be downloaded. If you are unable to apply via our website, please submit your application by emailing Applicants are requested to submit an up to date resume and cover letter addressing the essential criteria no more than 3 pages.

For enquiries relating to the application or recruitment process, please contact:
Chloe Egan – Human Resources Officer on (08) 9175 8000 or

For role specific enquiries, please contact:
Jack Little – Manager Recreation & Events on (08) 9175 8000 or

Applications close 4:00pm Thursday 9 April 2020.

Chloe Egan

(08) 9175 8000

Application Form

Coordinator Aquatic Services Shire of East Pilbara

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