Swimming with Excellence

Customer Liaison Coordinator

Swimming with Excellence

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  • Hawthorn East Victoria Australia
  • Part Time
Closing 30 Apr 2020
Applications 0

Description

Reporting to the Director, this Customer Liaison position will be the face of Swimming with Excellence each weekday afternoon before, during and for a short period after lessons. The person who is successful for this role will be liaising with existing and potential customers thus pivotal in retention and expansion. While swim school experience is not necessary, an appreciation of the importance of quality swimming and water safety education is essential. 

Functions of the role will include:

  • Managing enquiries via phone, email and face to face
  • Supporting the needs of existing customers ensuring they are heard, understood and promply responded to
  • Regular email communication to keep customers informed, engaged and connected
  • Maintaining the Swim School database, enrollment process and daily reconciliations
  • Other duties as directed

Essential Requirements

Attachments

Apply for this role

Email the Director at susan.mothershaw@swimmingwithexcellence.com

Please ensure your application is complete with your covering letter, 1 page CV and relevant qualifications.

Susan Mothershaw

0412 415 335

Application Form

Customer Liaison Coordinator Swimming with Excellence

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