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Customer Services Team Leader

City of Armadale

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  • Armadale Western Australia Australia
  • Full Time
  • $65,355 - $76,459 pa plus super
Closing 28 Jan 2020
Applications 0

Description

  • Permanent, full-time position
  • Salary $65,355 - $76,459 pa - (plus up to 14.5% superannuation)
  • Flexible working arrangements
  • Professional development
  • Health & wellbeing program

The City of Armadale is seeking an experienced individual to provide leadership and guidance to the customer service team at the Armadale Fitness & Aquatic Centre and the Armadale Recreation Centre.

This role oversees all customer service portfolio related operations, including supervision of the Customer Service Officers at the City's Recreation Centres, Centre enquiries and administration of the retail shop and reception procedures.

This role is ideal for someone with excellent leadership skills and experience managing a large team in a busy front line customer service environment. The successful candidate will be able to deliver training, coaching and team building, to implement and maintain a high performing customer service team. Experience in a recreation centre environment is desirable, but not essential.

The vision for both Centres is to create and achieve best practice within the industry, so the right applicant needs to be self-motivated with a 'can-do' attitude, looking to grow professionally and personally. If this sounds like you, them please apply for this role!

Essential Requirements

Attachments

Apply for this role

Applications must be submitted online and include a covering letter, detailed resume and an address of selection criteria (found on page 10 of the information package).

View the info pack by clicking the link above or visit the City's website: www.armadale.wa.gov.au

Graemme Farrell

(08) 9394 5222


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