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Customer Relations Manager

Social Sport


  • Melbourne Victoria Australia
  • Full Time
  • $70,000 - $75,000
Closing 1 Dec 2019
Applications 0

Description

Social Sport is Melbourne’s largest provider of social sporting competitions with over 12,000 weekly participants shooting, passing and scoring from our 18 premium venues.

The opportunity

As our Customer Relations Manager you will be joining our management team who ensure all competitions are delivered seamlessly.

About you

The ideal candidate must be an enthusiastic, personable, sports-loving, target-driven individual who is capable of decisive and assertive action where required. All in all, we are looking for someone who is a ‘people person’ with excellent verbal and written communication, attention to detail and the capacity to work to deadlines.

As we’re a small team, you’ll be playing a huge part in our overall success!

Your role as Customer Success Specialist will involve:

  • Inbound sales lead management
  • Outbound sales campaigns 

  • Customer retention 

  • Customer experience management 

  • Online marketing campaigns 

  • Staff communication & roster assistance 

Further considerations are as follows:

  • Full-time position

  • Cremorne office location 

  • Monday-Friday

  • 11am-7pm (Monday-Thursday) 9am-5pm (Fridays)

  • Sales/customer service experience preferred

Apply now and kickstart your career in the sporting industry!

**Role will commence early January, 2020.

Apply for this role

Social Sport


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