City of Stonnington

Aquatic Services Officer - Customer Service

City of Stonnington

  • Melbourne Victoria Australia
  • Part Time
Closing 24 Feb 2019
Applications 0


  • Salary: $28.87 per hour + Superannuation
  • Permanent Part Time
  • Excellent benefits, popular centres, fun & supportive team environment, wellbeing programs!

Do you have excellent customer service and communication skills? Want to work in one of Melbourne's most treasured leisure facilities? The City of Stonnington has multiple exciting opportunities for permanent part time Customer Service Officers to join our enthusiastic and dedicated team. We have two fantastic facilities; the Harold Holt Swim centre in Malvern and the Prahran Aquatic Centre just off Chapel Street!

As a Aquatic Services Customer Service Officer, you will be responsible for utilising your superior communication skills to facilitate an enjoyable experience for the community. You'll be responsible for:

  • Maintaining a professional image at all times to both internal and external customers 
  • Providing up-to-date and accurate information about centre facilities, services and programs to new and existing centre users, both in person and over the telephone.
  • Supervising public entry and collecting entry fees in accordance with centre and Council administrative and financial procedures.

As the successful applicant you will possess previous customer service experience, preferably in the leisure industry or similar environment. Additionally, you will have naturally strong communication skills both verbal and written, have exceptional interpersonal skills and a willingness to assist and engage with people of all ages and backgrounds.

Not only will you have the opportunity to further progress your career and diversify your experience in a leading inner city council but you will also have access to some fantastic benefits.

You will have the opportunity to work in a fun team environment focused on excellent customer service, be offered professional development opportunities and be able to participate in a staff wellbeing program, nominated as a finalist both in the VicHealth and WorkSafe awards. Additionally, you will work for an organisation with a dedicated Green Team and be recognised and rewarded through Stonnington’s cultural development program. 

Join Stonnington today. Work that matters. People who make a difference.

Submitting your application

Applicants must address the Key Selection Criteria via the link as part of their application. To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa. 

For further information on how to apply contact the Council’s Recruitment Officer on Ph: 03 8290 1333. 

For position related queries, please contact Katrina Scott - Mackenzie on Ph: (03) 8290 1678

Applications close 24 Feb 2019

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Katrina Scott-Mackenzie

(03) 8290 1678

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