We hope this information will be useful to both
job seekers and
employers in gaining a better understanding of trends and practices in the sector. Sportspeople aims to progressively add to the list as well as provide links to other useful sites and job seeker tools.
Remember, the information provided in these samples is not intended to be an exhaustive measure of education or salary conditions. If you want detailed and specific comparisons for a position, you should contact Sportspeople to arrange an obligation free quote using our
benchmarking service.
Administration Assistant:
Usually offered as an entry-level type role with a strong emphasis on providing generalist administrative support. Great role to get your foot in the door. Some of these roles are offered as a Traineeship, therefore have a very different salary structure.
Key skills: Thorough working knowledge of Microsoft Office including the basics or Word, Outlook, Excel and Power Point. Typing speed of 35-40 minimum (good accuracy), strong customer service skills, IT knowledge, team worker, ability to work unsupervised.
Education: Qualifications range from HSC/VCE equivalent through to Degree. Candidates with a broad skill base are usually preferred. Business College qualifications are often acceptable.
Sportspeople Tip: Candidates with broad skill and experiences are usually highly regarded for general Administrative Assistant roles. Think about upgrading your skills in IT, learning some basic accounting software (MYOB) and developing your database management skills.
Salary Range: Usually in the range of $27,000 to $35,000 per annum, plus superannuation. Traineeships will usually be at a lower "adult-wage" while some employers pay above market to get the best candidates.
Similar roles: Receptionist; Administrative Coordinator.
Fitness Instructor:
Fitness Instructors are commonly self-employed or work for one or a number of fitness and health centres. Most Fitness Instructors are paid an hourly rate.
Key skills: Excellent customer service skills; strong communication skills; prepared to work evenings & weekend shifts.
Education: Fitness Australia is the peak body governing this sector and as such sets and maintains the national registration requirements. According to Fitness Australia, to work in this sector you must be accredited with a minimum Certificate III. Many centres require at least Certificate IV. Completing a Certificate IV course will allow you to work with more specialised target groups. You will also need a current Senior First Aid certificate, meeting the minimum workcover requirement in your State/Territory. Sports Sciences or Human Movement degree qualifications are usually highly regarded.
Salary Range: For full-time roles the typical salary range is $35,000 - $50,000 per annum.
Sportspeople Tip: Visit the Fitness Australia website ? www.fitness.org.au; or the Fitness New Zealand website - www.fitnessnz.co.nz
Similar roles: Exercise Therapist (usually higher rate of pay due to specialty); Gym Floor Supervisor.
Membership Sales Consultant ? Health & Fitness:
These roles have a focus on membership sales, primarily new business although some roles also have a membership retention focus as a smaller element of the job. These roles suit people who thrive in a highly competitive sales environment and like working to targets.
Key skills: Sales, sales and sales. If you can?t sell or don?t like selling, then this is not the job for you! You will usually be allocated a set number of hours for customer service and admin work, including telephone calls and emails with the bulk of your time meeting and greeting customers and touring the facilities to achieve sales. MS Word and Excel are usually required. Strong customer service skills, a big personality and great communication skills are fundamental to the role. You?ll need to be able to work to KPI?s and regularly achieve targets.
Education: Employers don?t usually require any formal qualifications for Membership Consultants. First Aid qualifications are sometimes required and occasionally you will be required to be a Registered Fitness Professional, however this is the exception to the rule.
Salary Range: Usually the base salary is in the range $30,000 to $40,000 per annum, plus superannuation and sales commissions. There are industry examples of high achievers earning up to $100,000 per annum (total package) but these are usually the exception with most Membership Consultants typically earning between $40,000 - $60,000 per annum.
Sportspeople Tip: Candidates with sales backgrounds from other sectors are highly regarded as the health & fitness sector is currently facing a skill shortage. So, if you have been working in telephone, retail or real estate and you love to sell, then now is great time to be looking.
Similar roles: Membership Consultant, Sales Consultant.
Personal Trainer:
Personal trainers are commonly self-employed or work for one or a number of fitness and health centres. Most personal trainers are paid an hourly rate. Some fitness centres charge a user-fee or rental for personal training. Personal Trainers contracting their services will need to have public liability insurance.
Key skills: Excellent customer service skills; strong communication skills; superior knowledge and training in exercise sciences.
Education: Fitness Australia is the peak body governing this sector and as such sets and maintains the national registration requirements. According to Fitness Australia to work in this sector you must be accredited with a minimum Certificate III although many centres require at least Certificate IV. Completing a Certificate IV course will allow you to work with more specialised target groups. You will also need a current Senior First Aid certificate, meeting the minimum workcover requirement in your state/territory. Sports Sciences or Human Movement degree qualifications are usually highly regarded.
Salary Range: This varies considerably, however the market rate seems to between the range of $20 to $60 per hour.
Sportspeople Tip: Visit the Fitness Australia website ? www.fitness.org.au; or the Fitness New Zealand website - www.fitnessnz.co.nz
Sales Manager:
Highly competitive roles, with an increasing trend towards variable pay based on achievement of sales targets. Most Fitness Centre?s have a person responsible for membership sales and most staff are part of the sales team.
Key skills: High-level experience in developing and managing membership sales programs including loyalty programs; Prior experience with corporate clients is often required; Strong marketing and promotional background skills; Superior communications skills, both written and verbal, along with a strong persuasive personality. You must be prepared to work evenings and weekend shifts.
Education: Degree or equivalent is usually highly regarded and commonly requested. Sales experiences and results often take precedence over a degree.
Salary Range: Due to the commission structure there is significant variance in salary for Sales Managers. Sales Managers in larger chains can earn in excess of $100,000 (including commissions). Typically the base remuneration would be in the range $45,000 - $60,000 per annum.
